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Post# E9589

01 Jan, 17 - 01 Jan, 18
Technical Service Manager - Healthcare - Carmona, Cavite (Carmona, Cavite)

Posted on: Wednesday, 09 August, 2017  23:55
Expires On: Thursday, 24 August, 2017  23:55
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Typical Duties and Responsibilities

  1. Supervises technical staff that are responsible for district-wide data networks and computer and network operations. Assigns and coordinates work assignments and resolution of critical technical and procedural problems.

  2. Develops and implements long-range telecommunications and data center plans for district systems. Works cooperatively with Information Technology Services (ITS) management and others from the college to develop strategic and tactical plans to facilitate and coordinate the delivery of technical services.

  3. Ensures acceptable levels of performance in networked systems. This task involves a high degree of technical knowledge and effective management procedures within the Technical Services Team.

  4. Conducts capacity planning. Develops procedures to measure the capacity for network devices and hosted applications relative to current and future activities. Based on these measures, coordinates the acquisition of additional resources.

  5. Assures that software and firmware is at current revision levels. Works with vendors to request and schedule upgrades and with college technical staff to support the upgrades.

  6. Manages institutional budgeting and purchasing activities for technology procurement. Works with Purchasing and ITS support staff to coordinate the ordering, receiving, and payment activities related to the acquisition of new technology.

  7. Maintains technical and operational documentation on the college Intranet.

  8. Ensures high availability of host computers and network resources. This task includes developing procedures to maintain security and access and protect against viruses, hackers, vandals, acts of God, and accidental user mistakes.

  9. Develops plans, procedures, and activities to support business recovery when problems occur including backup and restoration procedures, vendor agreements, spare parts, data retention, and restoration planning.

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