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Post# A781069

CCIE Collaboration Engineer Job Placement in Mumbai – NetTech India (Thane, Mumbai, Navi Mumbai)

Posted on: Wednesday, 13 September, 2017  04:17
Expires On: Tuesday, 12 December, 2017  04:17
Reply to: (Use contact form below)

• Performs break/fix troubleshooting, server and software updates and feature enhancements to relevant technology infrastructure; implements and troubleshoots complex environments. • Masters assigned discipline within technical offering - VoIP, video, call center, immersive telepresence, quality of service, security network management, remote access, and/or routing. • Responds and solves client issues utilizing technology tools, procedures, and training through awareness of service offerings and Service Level Agreements (SLAs). • Understands Information Technology Infrastructure Library (ITIL) and follows predefined ITIL incident, problem and change management processes in place for each client when working to resolve client requests or outages. • Provides direct client interaction as needed in support of client operations. • Maintains CMDB CI attributes for relation to applications/services and their business impact.

It is ok to contact this poster with commercial interests.

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